What Does Co-Op Credit Union Do With Your Personal Information?
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
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| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Co-Op Credit Union chooses to share, and whether you can limit this sharing. |
| Reasons We Can Share Your Personal Information | Does Co-op Credit Union Share? | Can You Limit This Sharing? |
|---|---|---|
| For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes– to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes– information about your transactions and experiences |
No | We Do Not Share |
| For our affiliates' everyday business purposes– information about your creditworthiness |
No | We Do Not Share |
| For our affiliates to market to you | No | We Do Not Share |
| Questions | Call 800-258-0023 or go to www.coopcu.com |
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| Who We Are | |
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| Who is providing this notice? | Co-Op Credit Union |
| What We Do | |
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| How does Co-Op Credit Union protect my information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. |
| How does Co-op Credit Union collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
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| Why can't I limit all sharing? |
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
(See below for more on your rights under state law.) |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. Co-Op Credit Union does not share with affiliates. |
| Non-Affiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. Co-Op Credit Union does not share with non-affiliates. |
| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partners include insurance companies. |
| Other Important Information |
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In accordance with Wisconsin law, Co-Op Credit Union will not share information we collect about Wisconsin residents with companies outside of Co-Op Credit Union, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable Texas law.
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Account Deletion & Data Removal
At Co-op Credit Union, we understand the importance of having control over your personal data and exercise the top safety protocols to uphold your privacy. As a member-focused institution, we are committed to transparency and empowering you with the tools necessary to manage your information securely. We understand that you may want to remove your data from our systems after deleting our mobile app. Therefore, we have established this procedure to ensure you have full control over your data.
At Co-op Credit Union, we understand the importance of having control over your personal data and exercise the top safety protocols to uphold your privacy. As a member-focused institution, we are committed to transparency and empowering you with the tools necessary to manage your information securely. We understand that you may want to remove your data from our systems after deleting our mobile app. Therefore, we have established this procedure to ensure you have full control over your data.
Mobile App Data
Upon deleting the Co-op Credit Union mobile app from your device, some of your information may remain on our systems. You can request the removal of your data from our systems at any time. We respect your right to manage your personal information as you see fit.
SMS Texting
Mobile Information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed form receiving future communications, you can opt out by texting STOP.
How to Request Data Removal
To initiate the process of removing your data from our systems, please:
- Email us at ccu@coopcu.com
- Call us at 800.258.0023
- Message us on our secure online or mobile chat
Our team will assist you in fulfilling your request promptly.
Our Commitment to Privacy
Co-op Credit Union is committed to maintaining the confidentiality and security of your personal data. We adhere to strict privacy protocols to always safeguard your information. Please see our privacy policy above for more information.
Co-op Credit Union is committed to maintaining the confidentiality and security of your personal data. We adhere to strict privacy protocols to always safeguard your information. Please see our privacy policy above for more information.
Contact Us
If you have any questions or concerns regarding the removal of your data or our privacy practices, please don't hesitate to reach out to us at ccu@coopcu.com.