Enhanced Card Safety.
With CCU's Fraud Alerts, you can rest easy knowing your card is being monitored 24/7 for potential fraudulent activity. If you have a CCU debit or credit card and a phone number on record, you are automatically enrolled to receive fraud alerts.
How it Works
If there is suspected card fraud on your checking account or credit card account, you will either receive a text message or phone call asking if you recognize the recent transaction. If the transaction is legitimate, respond 'Yes'. You can then continue using your card as normal. If you did not authorize the transaction, respond 'No'. You will then be asked to contact a fraud specialist.
You may be contacted by our Fraud Department from one of the following numbers. We encourage you to add all four of these numbers into your contacts to ensure you receive these time sensitive messages.
- Fraud Alerts via Phone: 833-735-1894 or 833-735-1892
- Fraud Alerts via Text: 20733 or 37268
Security. Protection. Peace of Mind.
Explore CCU's identity theft protection products to give you peace of mind.