Current Openings at CCU
CCU is currently seeking motivated and friendly professionals to join our team! Current openings include:
Member Contact Agent - Black River Falls
We have an opening for a full-time Member Contact Agent in our Black River Falls Office! In this position, you would provide exceptional and efficient member service over the phone on the full range of credit union products and services.
Receptionist - Black River Falls
We are currently seeking a full-time receptionist for our Black River Falls office. As the first point of contact, you will be the "face" of CCU, offering a warm welcome and ensuring a positive experience for both members and visitors. Your responsibilities will include processing mail, performing various administrative and clerical tasks, and promoting and cross-selling CCU products and services to members.
The ideal candidate will possess strong communication and customer service skills, the ability to build relationships, and basic computer proficiency. Experience in a financial institution or administrative setting is preferred but not required.
Member Service Representative - Black River Falls
We have an opening for a part-time Member Service Representative at our Black River Falls office, with a schedule of two to three days a week. As a Member Service Representative, you'll be the "face" of the credit union, delivering exceptional, efficient service to our members as you assist with a variety of transactions.
An ideal candidate will have strong communication and customer service skills, as well as basic proficiency in math and computer applications, including Microsoft Excel. Cash handling and/or related financial background experience is preferred but not required.
Mission-Driven.
Community-Focused.
Employee-Friendly.
Co-op Credit Union is a financially-strong, full-service credit union. We serve more than 23,000 members at our six office locations and have more than $500 million in assets. Here at CCU, our mission is, "Serving our members, where they are, through all stages of life."
With our variety of products, services and branch locations, we are able to do just that. We believe in the cooperative principles and "People Helping People." We don't simply give loans or open checking accounts -- we help our members achieve their financial goals and improve the quality of life in our communities through education, philanthropy and compassion. We are there for our members whenever they need us, regardless of their financial position.
When you work for Co-op Credit Union, you truly are working toward the greater good of the community
Looking for more reasons to join our team?
Check out these great perks:
Our Values
Mission
Serving our members, where they are, through all stages of life.
Vision
Serving people in such an extraordinary way that we are the financial institution of choice and the employer of choice in our communities.
Purpose
We care, going above and beyond to make a lasting impact on our members and our communities.
Values
Commitment, Flexibility, Friendliness, Fairness, Confidentiality, Integrity, Consistency, Exceptional Service
Great Benefits Package
- Low-cost medical, dental, and vision insurances for full and regular part-time employees
- Employer contributed Health Savings Account
- Free long term and short term disability, and life insurance coverage for all full-time and regular part-time employees
- Other elective insurances available at a low rate
- Generous SEP IRA contributions for all employees with CCU for 2+ years, no match required
- Generous paid Vacation, Sick Leave, and PTO Day package
- Annual clothing expense reimbursements
- Annual wellness reimbursements for memberships, fitness equipment, activity trackers, etc.
- Annual golf membership reimbursement
- Free Employee Assistance Program for all employees
- Employee referral bonus
- Paid and unpaid community involvement and volunteer opportunities
- Employee recognition for longevity and exceptional service to others
- Rewarding opportunities to make a positive impact in the lives of others
Positive Work Environment
- Positive, professional and friendly atmosphere
- Team-oriented co-workers and leaders
- Genuine concern for “work-life balance”
- Job stability with a growing organization
- Flexible "business casual" dress code
- Democratically-controlled and member-owned financial cooperative
- People before Profit mentality
- In 2023, CCU contributed more than $50,000 and over 2,000 volunteer hours to support organizations and events within our communities.
- CCU sponsors family fun events for all to enjoy.
- Family Friendly Workplace certified
- We believe in fostering an environment where our employees can thrive both at work and in their personal lives. This certification is a testament to our dedication to supporting our team and their families.
Growth and Development Opportunities
- Monthly (or more) personal and professional development opportunities for all employees
- Yearly All-Staff Training Day
- Robust onboarding and job-specific training plans
- Opportunities for involvement on various workplace committees
- Opportunities to coordinate and/or participate in various events and service projects
- An active Young Professionals group, that focuses on offering special training and development opportunities for employees who have recently joined the workforce
- Job Shadow opportunities for other departments and positions
Why Do Employees Love Working at CCU?
Our credit union offers employees much more than "just a job." Employment at CCU is a career and an opportunity to work with friendly people who become family.
Jeff Blaken
Stacy Brown
How to Apply
Applications are available below or at any CCU location.
Submit application, resume or a cover letter to humanresources@coopcu.com or mail to:
Submit application, resume or a cover letter to humanresources@coopcu.com or mail to:
Co-op Credit Union
Human Resources
P.O. Box 157
Human Resources
P.O. Box 157
Black River Falls, WI 54615
*If you need an accommodation to participate in the application process, please contact our Human Resources Department at 800-258-0023 or e-mail: humanresources@coopcu.com. Open in Acrobat Reader or other PDF viewer and save to your computer. After filling out the application, save and email to the address above or print completed application to mail or deliver in person to any office location.
Co-op Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
In Their Words
For People - Not Profit.
We are here to serve our members, where they are, through all stages of life.