Mom and teenager looking at smartphones

Mobile

Always Connected with CCU Mobile.

Your days are busy enough, let CCU save you time with anytime, anywhere access to your CCU account through CCU Mobile, CCU's mobile banking platform! CCU Mobile is a safe, secure way to inquire, transact and set alerts on your CCU accounts. With your smartphone, computer or tablet, you always have access to your account information.
 
Smart phone showing CCU Mobile online banking app

Use any smartphone for easy access to your account using your CCU Online ID (username) and password. Check your balance, make transfers, pay bills and deposit checks with Mobile Deposit. Plus, establish text reminders of account balances, and bills or payments due. Our mobile app is free; however, you may incur charges when accessing the internet.



Benefits of CCU Mobile:

Depositing checks from your smartphone is as easy as 1, 2, 3! The feature will automatically appear on your app if you are eligible for the service.

  1. Take a picture of the front and back of the check.
  2. Submit your check for deposit.
There are specific requirements for endorsing checks for Mobile Deposit. Sign your name on the endorsement line and place "For Mobile Deposit Only at Co-op CU" directly below your signature. Your deposit will be declined if your endorsement does not meet this requirement.
 
mock up of mobile deposit requirements
Once you've logged in for the first time, you'll be able to set your fingerprint or use facial recognition to securely and quickly login.
Did you lose your card? You can restrict the card until you find it again, keeping your account secure. Then, un-restrict it when you've found it again. You also can notify CCU of upcoming travel plans to help alleviate card issues while you're away.
Quickly see balances for select accounts before logging in by enabling this feature.
Click the gray icon at the bottom right corner of the main screen to quickly navigate to Mobile Deposit, Bill Pay or Transfer Money.
Set an alert to view your daily balance, when your balance hits a specified minimum amount, when a check number clears and more!
  • Log in and click "SMS" in the Menu
  • Select "Add a mobile number" to enroll into SMS
  • Once done, select "Alerts" in the Menu
  • Then select the 'New Alert' to schedule your alerts
Send secure messages to CCU Representatives through CCU Mobile.
  • Log in and select "Messages" in the Menu. Then, touch the pencil icon in the lower right to compose a message. Type your subject and message in the fields and send.
Access CCU Pay through your Mobile Banking to set up one-time or recurring bill payments.



If you currently are a CCU member, you can send secure messages to us through CCU Online and CCU Mobile.
  • In CCU Online, log in and click the "Message Center" link in the upper right of the screen. Then, click "New" and a form will appear allowing you to type and send your secure message.
  • In CCU Mobile, log in and select "Messages" from the main menu. Then, touch the pencil icon in the lower right to compose a message. Type your subject and message in the fields and send.



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